Crown Property Management, Property Management, Murrieta, CA
REALTOR® | Equal Housing Opportunity | BBB Accredited Business
Family Owned and Operated Since 2003
951.775.5089

Owner FAQs

The advantages of property management are many. A professional property manager will handle the headache of day to day landlord duties such as property showings, coordinating repairs, reconciling tenant concerns, monitoring the use and condition of your property and rent collection. When Crown Property Management represents you, our entire team represents you. Many of which have been landlords themselves. For almost a decade, our team of experts has been representing clients throughout the Temecula Valley and its surrounding neighborhoods. Seldom, if ever, do we experience an issue we haven’t experienced before. Therefore we know how to expeditiously resolve any issue that might arise.
We always want to tell you what your house can realistically rent for rather than a number that is unattainable just because it sounds appealing. We do thorough rent surveys in your area and can give you a responsible estimate of potential rental income once we have inspected your home. Homes in better condition, in more desirable neighborhoods and homes with upgrades generally command a higher price.
We have a general “pre-approved” cap of $250 for repairs.  If something needs attention in your home, we will have it repaired by a licensed contractor/vendor.  Any repairs under $250 are completed and a copy of the invoice is sent to you with the monthly owner’s statement from which the repair was deducted.  If your home has a home warranty plan, we will submit requests on your behalf.  If the item needing repair is over $250, we will first call you for approval unless the repair is an emergency and requires immediate repair to prevent property damage or preserve the home’s habitability or safety of your tenant.  Tenants are responsible for any repairs that are caused by misuse, neglect or damage.
Monthly owner checks and statements are ready for distribution or on before the 10th of each month, depending on when the day falls. If you sign up for direct deposit, you can expect your check to be deposited directly into your account on or before the 11th. If you elect to use traditional delivery, it will be postmarked on or before the 10th and you will receive it depending on your location.
We are upfront about our full service property management pricing and services. Leasing/Tenant Placement Fee is half of a full month’s rent.  The leasing fee is charged whenever new tenants are placed in your home and is deducted from the initial rental income. Each month your home is occupied you will be charged a percentage of your monthly rent called a property management fee. The monthly property management fee is 8% of the gross monthly contractual rent amount ($99/month minimum property management fee).
There are never any hidden charges, nor do we charge a baseline amount for periods of vacancy or while preparing the property for rental. You will never pay overhead fees for any of our vendors or trip charges by our employees. Our only fees you will be charged will be your initial tenant placement fee and your monthly rental management fee. *Additional services that fall outside of the scope of standard property management will be billed accordingly.” TO THE FOLLOWING: There are never any hidden charges. You will never pay overhead or repair coordination fees for any of our vendors or trip charges by our employees. *Additional services that fall outside of the scope of standard property management will be billed accordingly.
Once retained, we become your ambassador and will handle all communications and interactions with your tenants such as showings, move-ins, inspections, repairs, rent collections, posting of any notices, etc. We will also work on your behalf in dealing with HOA’s and performing and repairs or warranty work. We handle preparation for year-end tax documentation and monthly disbursements and statements.Your property is monitored on a regular basis and you will receive a quarterly photo of the front exterior of your property.
We will handle all of the initial paperwork at no cost. However, in order to have the process handled as quickly and effectively as possible, we do require an attorney handle the actual eviction process. All legal fees are to be paid by the property owner.
Checks are mailed or deposited on or before the 10th of each month and always accompany a statement with monthly and year-to-date financial information. If any repairs are needed, you will receive a copy of the bill without any additional charges for overhead or profit. You can choose to receive paper statements and checks in the mail or go paperless and have your statements emailed to you. For no additional charge you can have your monthly checks direct deposited into your bank account.
We will handle all advertising, photos, signage and screening of prospective applicants for your property. We will present along with our professional recommendation all applicants that meet our minimum criteria. We also handle the preparation and execution of all lease documents. We will also photograph your home and do a complete walk through with your tenants as part of the move-in process. We will also photograph your home and handle the move-in and move-out inspection paperwork to the very end.
We try to be extremely accommodating with showing schedules to give your home the most exposure including appointments for evenings or weekends.  A Crown Property Management office staff member will ALWAYS accompany all parties through your home.  Lock box codes are not given out to the public or other agents.” Please remove the last sentence”We will also photograph your home and handle the move-in and move-out inspection paperwork to the very end.
Generally, we require all tenants to pay for and transfer all utilities into their own name.
We have a general “pre-approved” cap of $250 for repairs. If something needs attention in your home, we have it repaired by a licensed contractor/vendor. Any repairs under $250 are completed and a copy of the invoice is sent to you with the monthly owner’s statement from which the repair was deducted. If your home has a home warranty plan, we will submit requests on your behalf. If the item needing repair is over $250, we will first call you for approval unless the repair is an emergency and requires immediate repair to prevent property damage or preserve the home’s habitability or safety of your tenant. Tenants are responsible for any repairs that are caused by misuse, neglect or damage.
It is the responsibility of the property owner to directly pay all taxes, HOA fees (if applicable) and mortgages (if applicable). If there is ever an HOA violation letter received by property owner, please forward to Crown Property Management via email or FAX and we will address the violation with the tenant(s).
If you have a pool, we do recommend that professional pool services either be included or added to the rent.  You can also choose to include professional landscaping services in the rent.  Crown Property Management can pay your existing pool and landscape vendors on your behalf during occupancy by deducting the vendor invoices from your rental income (Vendor must complete a W-9 tax form and provide the required license and/or insurance verifications to our office).  We also work with great pool and landscape vendors we can recommend.